Sympathy

A short, heartfelt message is best. You might express your condolences, offer comfort, or share a warm memory. We include your personalised message with the gift to help you show your support in a meaningful way.

Yes — we offer direct delivery to homes, workplaces, or funeral service locations. Simply provide the correct address at checkout, and we’ll ensure your sympathy gift is delivered with care and discretion.

Yes! We offer free standard delivery Australia-wide with no minimum spend. Delivery times vary by location:

Metro areas like Brisbane, Sydney & Gold Coast: 1–3 business days

Regional VIC, NSW & QLD: 3–5 business days

WA, TAS & NT: 5–10 business days

Need it faster? Choose Express Delivery at checkout from $21.90 — you’ll get priority service via StarTrack or Aramex, with metro deliveries in 1–2 business days.

We follow Australian Consumer Law and aim to ensure you're happy with your hamper. Here's a summary of our policy:

Change of Mind: We don’t offer refunds or exchanges for change-of-mind purchases. If your order hasn’t been dispatched yet, we may be able to cancel or amend it—please contact us as soon as possible.

Damaged or Incorrect Items: If your hamper arrives damaged, faulty, or not as ordered, contact us within 48 hours. Please include your order number, clear photos of the issue, and a short description. We’ll provide a suitable solution, such as a refund, replacement, or partial refund.

Refunds & Replacements: Refunds are processed to your original payment method within 3–5 business days. Replacements are sent at no extra charge.

Perishable or Personalised Items: We cannot accept returns for perishable goods (like cheese or chocolate) unless they are faulty. Personalised hampers also can't be refunded unless damaged or defective.

Late or Missing Deliveries: If your hamper hasn’t arrived within the expected timeframe, contact us and we’ll follow up with our delivery partners.

📧 Contact us: info@gifthampercollective.com.au

We’re here to ensure your gifting experience is smooth and stress-free!

Our Sympathy Gift Hampers are carefully curated to provide warmth, care, and support when words aren't quite enough.

Each hamper is filled with soothing items like calming teas, soft candles, indulgent treats, and natural pamper products — selected to bring a sense of peace and quiet relief. Whether you're offering condolences to a friend, colleague, or client, these hampers help convey compassion and heartfelt sympathy with sincerity and grace.

Beautifully packaged and delivered Australia-wide, our hampers serve as a gentle reminder that someone is thinking of them. It's a meaningful way to show support from afar, offering a moment of rest and care during a difficult time.

Whether you're sending to an individual or a grieving family, our sympathy gifts are designed to be kind, comforting, and respectfully personal.